Very poorly managed. Staff is missing service and people skills.
I asked for help with a return. I was told "at THIS Wal-Mart there are no returns. Only exchanges for like items from the same department" I asked the clerk if I could see the return policy. She pointed to a mat on the desk where it said Wal-Mart reserves the right to refuse returns.
I asked for help from a manager, who never showed up. In that time, I witnessed about ten returns without question. Then a different service clerk came over and refunded my purchase to a gift card without question.
Upon shopping. Just about everything has been picked through and out of stock. Any inventory left is piled on the shelf. This store manager needs to be replaced immediately.
The only thing I can think of is, I reserve the right to quit shopping THIS Wal-Mart.