First off I always judge a facility by the exterior and go into the services. The building had a high end atmosphere, beautifully designed. The staff was very professional and personable. It made me comfortable that a doctor was staffed and was able to answer all of my questions. I got one laser hair removal treatment and right away my hair is significantly thinner and I had little to no pain during the procedure! Previously, I had seven laser hair removal treatments at a different med spa which were extremely painful and just made my hair thicker. I am very satisfied and would recommend them!