We were looking for a place to end our evening out this past Saturday and made our way through Diamondback traffic to land at Kettle Black. We called ahead to check on the wait and were told we could get right in, when we got there the person who greeted us told us it would be a 30+ minute wait. After we explained the manager the misunderstanding he found us a table immediately and asked the waiter to take extra good care of us. We had already eaten so we mostly had drinks. Just the customer service experience alone impressed me and created a customer for life!