I had a disappointing experience here. I like the unpretentious (if downscale), neighborhood feel of the place. But other than that, Bagel Cafe has little going for it. The bagels are not that great--I'd take Einstein Bagels any day over bagels from this place. And the service is not particularly pleasant. But the worst thing was that I walked in for the first time and ordered a bagel and cup of tea from the counter. Being my first time I didn't realize there was table service. But despite half the tables being open, the wait staff refused to let me sit at a table and enjoy my bagel and tea. They were more concerned about "policy" than letting a new customer enjoy himself in their establishment. Very disappointing.