What is going on Enterprise?!?! No response to the email you requested from me. Now your claims department is calling me demanding that I call the insurance company that WE BOUGHT THROUGH ENTERPRISE and tell them to send you a claims payment. How am I suppose to do that?? First of all, I don't speak Spanish. Secondly, it's insurance that we bought THROUGH ENTERPRISE so we wouldn't be liable for any damages. NOW, you are telling us we have to pay the full damage cost or you will send it to collections???