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  • I had the worst experience here. I've been to many other Ten Ren's and other bbt places and I must say this is the worst one. Their drinks are average, and I have nothing to complain about there. Their service is horrible. First off, our table. The hostess/waitress knows there are 2 free tables usually for 4 ppl each. We had a party of 6 waiting outside pondering why they dont' give it to us. We walk in and had to ask them to see whether they can squeeze more chairs, or join the tables together. Only when we asked, did they do it - cuz otherwise, who knows how much longer we would've had to wait. Second. Our table is in the far corner, kinda where the waitresses can't see you, nor do they ever come by. We waited a long time to order, we waited a long time to fix our order, and we waited a long time to pay. Not only that, but the waitressess were always short with us, and non-welcoming. They tacked a standard 15% gratuity on our bill, which they didn't deserve. At this point, I've already made up my mind not to return. Third. We leave the place, and as we all step out the door, one of the waitress that didn't serve us comes running out and says "Excuse me. Are you guys leaving?" me: "Yes... we are..." waitress: "Did you guys pay?" me: "yes, we did.. we sat over there" and i pointed waitress: "Who was your waitress????" Then one of the waitresses that actually served us comes out and says "Ohh.. what are u doing? they paid. I'm so sorry!" bullsh1t. get your fukin' facts straight before accusing your customers of stealing. (15% tip for this... REALLY??? why not steal my money?) Never returning again.
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