I'm reviewing only the frozen hot chocolate because that's all I've had. and not even inside. I ordered it from the outside "Express" window. That's also the only item I've been interested to try. The name is intriguing... maybe that's why so many people want to try it too?
After all the hype I've heard, my conclusion is that it's good, but not worth the price and the wait. My boyfriend and I ordered the frozen hot chocolate for 2, which cost $14, and was much bigger than the regular size for $10. I would be pissed off if I ordered the small one for $10. They do have other flavors though! Those could be interesting for next time.
The original one just tastes like a chocolate smoothie. a frappuccino, but I guess smoother and more chocolatey. or a thin chocolate milkshake.
It reminded me of a frosty. If I crave this, I could go to Wendy's and get 14 frosty's.