The first time I came with a friend and ordered my food and waited, and waited and waited. 30 minutes later and my friend had finished eating I gave up and left.
My friend talked me into going again but this time we ordered online, his food was ready when we arrived mine took over 20 minutes. So there must be something about me these people don't like because they don't ever seem to want to make my food, I guess they don't need my business cause they are usually always pretty busy, I recommend trying them out because they add some variety to the area but make sure you take a long lunch.