I usually use Clean Air Cab but their rate from my house to the airport is $25.00, so after seeing all the adds for Triple A Yellow Cab and their $15 rate, I thought I would give them a try. BIG MISTAKE.
I called the night before my flight and asked for a 6:30 am pickup. Received a confirmation and the dispatcher's name. At 6:30, however, no cab arrived. By 6:45 I called and was told that the taxi was on its way, and that I had "plenty of time" to make my flight. When I told the dispatcher that I was meeting co-workers at the airport and that I specifically requested a 6:30 pick up time, she replied "that's not how we work". I called back at 6:55, still no taxi, and was told the car was on its way, but this time the location of the car was farther away from my house than what I was first told. I asked for the dispatcher's name, and she replied "why do you want that"? Of course no supervisor was unavailable as well. I ended up having to scramble and drive myself to the airport.
Do not use this company if you need to get to the airport at a specific time. You only have yourself to blame if you do so and end up late...