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  • Buyers beware! I wouldn't even give this place a rating if I didn't have to! Long story short, they don't have a return policy even if they send you directive items!!! I had to fight for days to get them to take back a pair of shoes I had to order from another location because the only pair they had were dirty with nasty feet prints. The so called manager made me feel like I was wasting her time the THREE times I came in to return the defective shoes. (They had rhinestones missing) She gave me the worst run around telling me I can only make an exchange. She had absolutely no compassion for me and wanting a pair of beautiful wedding shoes. She offered to fix the shoes by gluing some random stones on with some silver glitter.....it looked like trash. Finally after about a week of going back and fourth, the store manager at the Columbia SC location authorized a return at Pineville. I really had high hopes for this place but I will not be getting my 8 bridesmaid dresses here. They lost out big time with me. Maybe next time they should check their merchandise better before they let a brides hopes down.
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