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| - I usually have wonderful experiences at this nail salon with gorgeous results, however I had one experience that tainted my overall view.
I set an appointment to get a fill on my acrylic nails a few months ago (which I ended up removing at home) and requested Mimi or Emily. They informed me Emily was on vacation for 3 months and Mimi was out for the week and set me up with Tiffany. I knew Emily had a big trip coming up and I was sad since she's my favorite but I NEEDED a fill. During the appointment, I was burned several times with drill, my skin torn off from getting hit with a toothy bit, and when I asked for a matte top coat Tiffany looked annoyed to have to get up to get one. My friend was there and we hadn't spoken since I sat down and she whispered about how rude she was being and I was so RELIEVED I wasn't the only one. When she sat back down and painted my nails, there were a few issues. She told me to put my nails in the lights and as I pulled them back she pushed the washcloth that was under my hands which then hit the underside of my nails. She sighs and goes 'let me see. Yup, you messed them up' shakes her head and repainted the undersides which were NOT messed up, and blamed me for what would have been her mistake. When I took one hand out of the light, one of my fingers had a very obvious smudge on the outer edge, looked like from her finger or the brush and she said 'ugh, you hit it in the light. Now I'll have to redo the whole color'. Now I've gotten my nails done several times and KNOW I didn't hit the light. I told her 'I didn't hit it! At least I didn't feel it' and she said 'yes you did, see? Right here' and it was obviously not a spot I could hit myself. I just sighed and went with it. When I was done I looked at the nails and the matte top coat was lumpy and NOT matte at all. The polish I uneven and had dents where the gel was messed up, areas where it wasn't even covered, and spots where the fill was lifting already. I ended up not tipping which is totally unlike me and I was so embarrassed. While at the appointment I saw Mimi take a walk in, which I was confused about because when I called to book my appointment and requested her they said she was out of town for the whole week. Not sure if they lied to get another nail tech an appointment. Either way, my nails lifted so quickly and looked so terrible o removed them myself a week or two later, only to discover Tiffany had filed down my natural nails way too much and there was a HUGE dent where you could see her work against Emily's. My nails were ruined for the next two months and kept breaking when her work got close to the top.
TLDR: Tiffany was rude, burned me, blamed her mistakes on me, and ruined my nails, while Emily is kind, an amazing nail tech, and kills it every time.
DONT BOOK WITH TIFFANY
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