We have taken our first child to TLC for five years, we use to have Dr. Nania but after she left it's started to becoming more frustrating. He little issues of waiting at least 15-20 min past our appointed really started weighing on us. After repeated complaints it never seemed to get fixed and the nurses at the front window just seem like they have heard it all too many times to deal with another complaint.
After today 10 October 2017 we will never be back, we waited almost 45 min for a one Month well check on our newborn until we got back to a room, it was after an additional 20 more min of waiting before the Dr. never showed up that we just left.
Our Dr's were always nice and friendly, and the back office nurses were amazing when they were on their game, but maybe that shined so much more because of all the bad times.
They did always get us in on times we needed to see them same day, which is amazing how quickly we got in on those days vs scheduled appointment days.
What this boils down to is the copious amount of time wasted to see someone over almost six years and two children.