I have a baby registry here due to a friend's recommendation because of the money back policy. The first time we went was on a weekend and everything was okay (besides the woman spelling everything incorrectly on my registry so I had to come back to fix) but we went on a weekday to finish up and it was awful. We had our travel system picked after much research/trial. The registry sales person took it ypon themselves to try to talk us into another system for over an hour. We wasted all the time we had on that and got nothing else done. I walked away feeling really bothered by the dude and upset he'd wasted my time. I haven't stepped for back in the store and don't really want to. Get control of your registry people champaign toys r us! Help only if asked and get stuff right the first time!