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  • I would not recommend Willow Springs Winery. I just had my wedding there and dealing with the owner he was a nightmare. Over promise and under deliver is how I would describe it. In the wedding package linens is included .4 days before the wedding they tell me they cannot order the colour I wanted which was dark purple instead recommended me to order 'plum'. 2 days before the wedding they tell me they measure the venue wrong and our table arrangement is not going to work. There is no room. I have 150 guest showing up in 2 days - are you kidding me!!! They provided no option to fix it. My husband and wedding planner had to stay late to figure everything out. The real work was done by us and our wedding planner. Yet they want to take that credit. The owner used our wedding on the day of to show new customers. When I pay to use your venue I expect no one to be there but my guest. This venue and owner is money blind. He does not have any business sense or understand customer service. He was rude to my husband, father in law, me, and my guest. He treated my husband like was nothing. We have been trying to schedule a meeting with him to discuss our feelings of the service we receive and we get no answers. I've sent 4 emails to have something arranged. Why do I have to chase him. Avoiding customers is unprofessional. Finally I get this email: Willow Springs Winery is a well-reputed company in the industry. Our staff have done a great job in running your event smoothly at Willow Springs Winery. Unfortunately, you were not able to bear witness to that. We are very upset and disappointed what you have done to Willow Springs. We will reserve our rights to take legal actions against all your false statements about Willow Springs Winery. Yours sincerely. Owner (can't write his name) Willow Springs Winery I DO NOT RECOMMEND TO HAVE YOUR WEDDING HERE.
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