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  • Rita's has a super easy online ordering system which I recently used to place an order. I was super excited to try the place out, as red chile is the reason I draw my next breath. As I was heading to pick up my food, I got called away to an emergency and couldn't pick up my food at the scheduled time. Two hours later I called to see if I was too late to pick up my lunch and the employee there told me the food was thrown away due to how long it had been sitting out (Totally cool- they don't want anyone getting sick, which is awesome). It didn't occur to me at the time to ask if my meal could be re-made, or any other options. I called two days later and explained the situation to the man working- and he couldn't have been nicer. He provided a variety of remedies and provided outstanding customer service. Even though I haven't had the chance to sample this great food- based on their great customer service- I am a fan! Thanks guys!
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