Went in with my husband as its his favorite store. Typically if you ask to sample an ice cream they will let you before picking the flavor you want. I asked to sample their new one which was strawberry basil. The lady behind the counter said no. You have to pick it and then you might like it. Well I am not going to pick an ice cream if I don't know the flavor. Needless to say we walked out with nothing because she would nt let us try it. I was very disgusted because we are regulars at cold stone and know protocol and that was not it. We wont be back to this once that's for sure!