Well, succinctly and too the point for you. I am a native of the original area where the Cheese steak has been made famous (Philadelphia, PA.) and after a decade of trying them here and even longer around the world and country, this has come the closest to the real thing! It is not a perfect hit but the certainly the "best" option for me when I crave a bit of home. I am not sure of other locations; but, the Tempe (Mill Avenue) location is the one that I will continue to go to. As a chain, it is pretty darn close to offering an authentic fare and compared to other venues that I have tried they have at least come close to hitting the mark. This is appreciated too. The value is decent too since they don't necessarily rake you over the "cost" coals for their product. They are not the cheapest and they are not the most. They border on being bit pricey at the end of the day. I have seen their service deteriorate a tad since I fist tried them years ago, but I am not too picky with this "quasi" buffet or stand in line, order and wait to pick up your sandwich type design. Overall, it is just above average to above average; hence, the three stars (3.5 stars really).