Yen does a good job. 2 different people worked on my pedicure and acrylics. Yen started my acrylics and then someone else finished them. The second nail tech didn't polish my nails well, and they are a bit streaky. My suggestion is to space out your appointments so that you can finish working on the people you started with, especially when we have an appointment. I would have given 5 stars had I had Yen all the way through and had she not gotten an attitude because they couldnt find the gel color I wanted or because she couldn't do the design I asked for. I understand that you are short staffed, but don't take your frustrations out on good paying customers. :/ I would like to go back, but I don't know if Yen has the time for me :/:/:/