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| - I will preface this review by stating: You get what you pay for. I planned to surprise my husband for his 40th birthday in Vegas with Limo service from the airport to our hotel. I shopped around and found this company and it looked legit. The person on the phone was very helpful. I was very clear with her about payment that was accepted. She assured me that I could pay with a card in the limo when we arrived at the hotel. As this was a gift for my husband, I wanted to handle it without him having to worry about it.
When we arrived in Vegas, I was so excited to be greeted by a driver with my husband's name on the sign, and see his surprise. Unfortunately, our driver called me, told me where to meet him and then folded the paper under his arm. As we approached him, I asked that he hold up the paper, and he did, but was not happy about it.
When we arrived at the limo, he started it up and turned on the A/C, unfortunately, the A/C did not work very well. I think 3 of the vents blew out cold air. There were 4 of us in the limo, the 2 men sat in the back and immediately began sweating. As we pulled out into the sun, we
noticed that one of the back windows was not tinted, leaving the person on the left in the hot sun.
The radio control in the back was broken. We asked for the driver for music and he blared advertisements until we asked if he could change the channel to try and find some music. He clicked around a bit, became irritated and found some classic rock.
As we arrived at the hotel I noticed it was not the correct one. I told him that it was not correct, he became irritated and he argued with me. I started to hand him my confirmation with the name of the hotel and he shewed it away and said he knew where he was going.
When we finally arrived at our destination, I peeked through the window to hand him my card. He told me that he only accepts cash, that his phone was broken. I told him that I made it very clear that I needed to pay with a card. He then showed me my a reservation that said cash. I apologized for the miscommunication, and explained that I only had a card. He continued to argue with me, I suggested that I call the office and pay over the phone, he just kept saying, everyone pays with cash. After standing around for about 5 minutes while we argued, my husband finally asked what was going on, and asked that he open the trunk to get our bags. I finally had to ask my husband for cash to pay for his limo surprise. It was a total bummer...
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