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  • The day that Libretto stood for new delicious Italian cuisine are long gone. Now its just another chain selling mediocre food. Been to the University Avenue location a couple of weeks ago, and was deeply disappointed. The food was ok, not much more, which you can get cheaper and better elsewhere. The service was pathetic, it was quite clear that the team couldn't care less about the patrons. I was served the wrong dish (annoying, but it happens) but it was basically slammed on the table by the server who immediately disappeared, and any attempts to catch them or any other server's attention just failed. It ended with me getting off the table, walking inside with the plate, handing it to a server and explaining that its the wrong dish. This has yet to happen to me till then, but I saw no other way to get my order in fashionable manner. Needless to say, no one thought they should apologize. They simply didn't care. Won't come back.
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