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  • This was a big $16 disappointment. Arrived at 11:30 am today (Sunday), door was locked. Finally a guy unlocked the door, no smile or greeting for the 3 people waiting. I was alone, 2nd table seated. As more people came in, they all got waited on, but not me. After 15 minutes, I was finally able to get someone's attention to ask if I had a waiter. That guy took my order, then my real waiter, John (only know his name because it was printed on the bill), stopped by and apologized, saying he thought since there were two menus on my table I was waiting for someone. Gosh, guess he couldn't waste his time just asking me. Anyway, someone else delivered the burger & fries, then John was good about checking back but was not at all friendly, probably because he could tell I was angry. The food itself was just ok. When the bill comes to $16 for something as simple as a Simplicity Burger, plain fries, and a Coke, the food should knock your socks off. There wasn't anything wrong with it except the sesame bun was not fresh, but I was expecting an exceptional burger but got nothing remarkable instead. Every single employee appeared to be stand-offish and unhappy. I only saw one smile the whole time I was there. If this were anywhere but First & Main, I doubt they could get away with the prices. No plans to return to this tiny, unfriendly place.
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