I was in William Ashley's today, and the staff were amazing. I was helped right away, and as I waited for my order to be retrieved from the back room EVERY staff member who walked past me asked if I had been helped and if they could assist me with anything further. The staff member who took my order waited at the desk with me until my item arrived, and put a huge effort in making comfortable conversation. She managed her customers with respect and professionalism.
The only reason I'm not giving this store five stars is that it took them a long time to fill my order.
The store experience is super, and there are so many lovely items to check out!