I have come here twice with people who know the bar staff so I don't have the same issue with service. Either they listened to people's complaints or hired more servers or I was just lucky both times.
I had the scotched eggs benny with pork belly - so delicious.
The place is small and indeed crowded. But the vibe is relaxed and the music is good. If you do have the luxury of choosing somewhere to sit beware of where the speakers are because once the DJ starts you won't be able to hear anything by the speakers.
If you do need to put your coat down somewhere, behind the wall on the left there is a phone booth with a chair in it that no one uses and makes a great coat room.
There is wifi, just ask a server for the very long password.