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  • -4 stars for food, 2 stars for hospitality because of how it started off Things started off very badly with this dining experience, got a bit better, and then the entrees were disappointing. If you want to eat here on a Friday evening, you should definitely make a reservation or head straight to the bar. We aren't good at meal planning, so we didn't have a reservation. To be fair, this is a humble looking place in a strip mall, though it appears to be very popular. We searched Yelp for something new, and the menu looked good, so we decided to check it out. We called the restaurant from the car to see if they were on a wait and see if we could put our names in. I was told that they were completely full when I called, but that they would put my name down, and after we got there, they'd let us know when a table became available. Once we arrived, the woman at the front, who I think was actually the manager, informed us that there was a 20 minute wait and that it was their policy that someone could not be put on the waiting list until they were physically present in the restaurant. I saw her scratch us off the waiting list, and the person who I spoke with tried to say that we were, in fact, on the waiting list. I said, "Then how come I just watched her scratch our names off?" It got a little ugly, as we were so hungry and had driven half an hour to get there. We wanted to leave on principle, but didn't think we could get anywhere else within the quoted 20 minutes, so we decided to go wait in the bar. She walked us to the bar, and there was one chair at the bar, and at the far end of the bar, a high top table that we were offered to wait at. At this point, I was feeling rather confused. I thought, "I guess you can't order food at the bar for some reason." The server comes over, and come to find out, you can order food at the bar. After all that drama about whether or not we could call ahead for the waiting list and how they were completely full and had no tables, there was a perfectly available bar table! At this point, we'd decided we didn't want to interact with the person from the front of the house again, and we were perfectly content to remain in the bar. Our server was very friendly, and eventually encouraged us to move to a better bar table. We ordered the crab cheese dip and the coconut shrimp as appetizers, and both were excellent. The orange marmalade dip for the coconut shrimp had just a hint of spice. We both ordered the lobster rolls for our entree, and did not particularly enjoy them. To be fair, the last time we'd had lobster rolls was in Maine, which led us to want more, and it was hard to compete. However, the style of the dish was completely different, and the menu didn't clearly indicate that it would be served cold. I expected hot lobster chunks between a warm buttery bun, and got a lukewarm bun with cold filling. It tasted rather like chicken salad with lobster instead of chicken. Things improved again for dessert with delicious bread pudding. Definitely order it if you save room for dessert. They have some delicious New Orleans style seafood. Recommend making a reservation or just eating in the bar. They also have some nightly specials in the bar not available in the main restaurant. Overall, we'd be willing to return, despite starting out on the wrong foot. We'll just go straight to the bar for seating.
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