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| - I read some of the reviews on here and luckily I have never experienced any of these situations in my 3 years of coming only to this location. The car wash industry is difficult to please everyone, but I am very meticulous and they usually are on point with my SUV. The only thing i have an issue about is if I washed it, there would not be any bugs left on the bumper which only happens on occasion. When it does they always take care of it. Could I do a better job, yes and so can any car owner with your passion to was your only car of the day. After a hundred cars I can see where the perfectionism may wear off, but I keep in mind $25 for an SUV is pretty reasonable. I did not pay $150 for a full detail and the one time I did, you better believe it came out perfect before I left. I have one more thing to say about this location that still stands out in my mind every time I come here. I came here one day about a year ago and I grabbed my pretty expensive professional SLR camera to not temp it to grow legs. not that i don't trust these guys, but the feeling of comfort is much better than speculation. Well me Mr. Paranoid inadvertently left the camera by the cooler of drinks trying to grab too many things at once. I then minutes later drove off without it. It was a few days later that I saw something I wanted to photograph and I reached over and nothing. I panicked and immediately thoughts raced through my head. Where is it, who took it and did my car get broken into. I had to trace my every move and somehow I vaguely remember having it at Freddy's. I called the location and asked to speak to a manager. I was actually in LA and had more anxiety knowing i could not just drive over there. The manager calmly said yes we have it. Surely he must think it was one of those digital cameras and it was someone else's, but when he described my bag and the camera in it, I couldn't have been more relieved / happy. I wanted to get it immediately, so I asked him if I could send a friend to pick it up. He said sure and I then asked if he could give her the VIP wash for doing this for me. I added that i would pay him the next time i saw him and he said, i think you have been through enough and your loyalty as a customer has influenced my decision to do it at no charge. Wow...lI thought and said out loud and I had to ask how it was brought it him. He said one of my employees found it and immediately turned it in. He even remembered you having it in your possession. I said well that guy needs to be recognized for his integrity. He said I will be sure to commend him again now coming from you, but really all of our employees are screened to be this same type of employee to our clients. I said well it is your employees that will have me as a lifetime client. I hope this at least sheds some light on the kind of people that work for Freddy's.
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