I was very excited to try the Red Tea Box. I live just round' the corner so I was excited at the prospect of having a local proper tea shop to escape to and have lovely teas with friends.
The decor is so beautiful, very adorable miniature cakes in glass display cases encircled with tiny cookies. The walls are covered in adorable tea pots and teas wrapped in gorgeous packages. There is a subtle Asian theme to the tea room that meshes well with the more traditional British tea shop.
I ordered a half Indian Chicken sandwich with a soup because I knew I'd want to try one of their beautiful cakes.
The portion for the half sandwich soup combo was reasonable and the quality of the food was fair but not spectacular. I'm not sure what makes the Indian chicken Indian as the flavours were very simple and the tomato basil soup did taste smokey but it was quite thin.
After eating, I settled on a cup of chai with a Rose Petal Buttercream Vanilla cake for my desert. The cake was nicely decorated in a British style (not extra fancy French style à la Nadège). The chai was nice and spicy but once again thin almost as if they add water to everything. The cake was extremely rich and was a good vanilla buttercream. I had been warned that the rose petal flavour was very subtle and well it was so subtle it was hard to taste. I continued to work away at my miniature cake but with each bite the sweetness became increasingly more sickly sweet. I ended up having to take half to go.
The service was lovely unlike many of the reviews I have read about this place. My waitress was friendly and informative and seemed to really love her job.
I will say, however, that the layout of the tea shop ruins the serenity that I think they are hoping to create. The waitresses hang out in between the two main rooms chatting and it's hard to block out their conversations when you are trying to quietly enjoy your mail and read the paper. This probably wouldn't bother you as much in a group but on your own or on a quiet outing it's annoying.
Another downside of the in between room is that this is where they prepare the food which includes a lot of microwave warming up. Beeping and doors opening and shutting on microwaves does not make me feel like I'm eating fresh food. I don't even own a microwave.
Finally, the bill arrived and I have to say that this sealed the deal for me. I was charged $15 for my cake! That is not a fair price for the quality of the cake I ate. That's the equivalent of two nice Nadège pâtisseries that exceed the quality ten fold. If it was $10-$11 it probably wouldn't have phased me so much but $15 is the cost of a small cake at Dufflet's that is just as good in quality and could feed 6 people.
In brief, if you are into ambiance and don't know or care too much about food and have a shameful amount of money this place is for you.
If you are a foodie who knows what good quality food is and what the going prices are for that good high quality food in the city , you will probably be disappointed in this place. I know I was.