Was here a few weeks ago and had an exceptional time so we went again. Arrived kinda late (10PM) and the hostess was very warm and welcoming.
Unfortunately the service beyond getting sat was the main issue throughout the meal. The server would leave the table for extended periods of time and we had to flag him down for beverage orders. Were told they ran out of Bread... so no bread service. Clearing for each course took a long time.
The entree arrived and they forgot our cheddar mashed potatoes! Then told by the waiter it was the food runners fault for not communicating to us they were out of that as well..? The server seemed kinda rushed to leave for the evening and it was apparent during service. He did buy us a glass of wine that he said repeatedly he paid for by himself for the inconvenience...unfortunately it wasn't the wine that i ordered....
The manager touched the 3 tables except ours in the restaurant. Mgmt Feedback: Always attack issues with the tables and deal with the problem head on. Don't avoid addressing issues in the dining room.
The 3 Stars goes to the hostess and the food at echo and rig which is OUTSTANDING! We want to go back but I am afraid of the inconsistencies in service.