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  • I'm really torn on giving this place a 2 star, because the service deserves zero stars and sadly, the food should get 4 stars. I was afraid to eat here after making reservations. After multiple attempts at calling in the middle of the day and being hung up (someone would just answer the phone and immediately hang it up), I finally got through and a young woman put me on hold to check the reservation book. I sat on hold for almost 5 minutes. Then a different woman picked up and made it clear to me that she was busy and had other things to do. I was able to make the reservation, but was worried. We sat on the dining room side on a Saturday night. We were not escorted to our table like a normal restaurant. Instead the hostess informed us, with a finger point, that our table was over there. We sat for a good 10 minutes before someone came by to ask us for our drink order. By the way, no menu, so we had no idea what there was. My chardonnay tasted like barefoot that you can buy at Target for $7 for a bottle. My glass was $9. Then the check came, $82 for two meals and one drink each. Wowzer. The food - it was delicious. I only ate half of mine and asked for it to go. They never brought my take home bag out to me. I saw several others get their take home bags. bummer, but we were sick of waiting. In our time sitting in the dining room, it was very apparent that the floor is mismanaged. It seems to be a theme in other reviews as well. Sadly, I won't be back until I hear that the service has improved. I've had better service at Panera. Maybe the tavern side is better, but I'm not interested in finding out. Very disappointing since it was highly recommended to me by Summit county lifers.
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