I got my wedding dress altered there, and my now husband had his wedding suit altered there. The staff and owner were wonderful. They provided excellent service- my dress was perfectly flattering and fit me beautifully in the end. But more than that, it was the communication. These ladies were funny, good at explaining things, attentive to my thoughts and wishes, and - bonus to end all bonuses- genuinely empathetic to a harried bride during a very difficult and sad time. I felt comfortable, and confident I was being listened to. I'm a therapist so that really took the cake for me. Bravo Tailoress- you have a customer for life!