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| - DO NOT DO BUSINESS WITH
They do not care about you or your business. They will not make something right or even try. Man behind the counter can't even get up off his stool to help you.
I requested a truck on 7/12 for 7/16. When I got to Miley Truck Rental in Carnegie, I handed the man my conf. page. He responded, "I can tell you right now, I don't have any trucks." I asked where they were, and he said looks like there's one in Monroeville.
I asked him why it was in Monroeville, and he said "I don't know." So I pressed, can you get a truck here? Why isn't there one here? All he could say was "there's one in Monroeville." He didn't offer to get off his stool and help, to call Monroeville to make sure it's there, to make up for the difference, or anything. I would be embarrassed to be affiliated with him.
After going to my car and calling other companies, no trucks were available. I called the Monroeville location, and the rep told me she had a 12 ft truck. I drove there. The rep in Monroeville was very helpful and gave me a much better impression of your company than the man at Miley.
I incurred $136 in additional fees, charges, gas money, missed mover time, etc. due to this extremely unprofessional experience.
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