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| - After having the timing belt in my 2009 VW Jetta TDi, aka, "Das Booger", replaced by the dealership on VW's dime, the dealership informed me that the outer CV boots should be replaced at a cost of over 600 bucks! So I said, "Thanks, but no thanks!" and proceeded to shop for another garage to do the job. It was then that I remembered that when my brother was out visiting this past summer that he took his beloved Mercedes 500SL to this little garage just around the corner from my home when he thought the car was having an AC issue. John with Lowrey's garage gladly checked out my brothers car, could not find anything wrong and didn't charge my brother for taking a look at the AC in his car. I was impressed by this, so I took my little Booger to John at Lowrey's garage after contacting him by phone to discuss the job with him initially, then continued the pre-job correspondence via email (this ensured that all was in order and understood before doing the job).
What I thought was really cool is that John took considerable time to discuss the job with me, to make sure he got the right parts beforehand and to discuss options in the event the CV joints were found to be damaged. When I did drop the car off, John asked several times if I needed a ride home, showing concern about my crossing Cave Creek during rush hour on foot, but since I live within easy walking distance, I chose to decline.
Needless to say, the CV boots were replaced correctly and at a reasonable and competitive price especially when compared to what the dealership wanted. John and I had agreed beforehand that if in his professional opinion, he felt the axles should be replaced as well as the outer CV boots, that I would authorize the work. As it turns out, John reported the axles to be fine and only the CV boots were replaced thus saving me additional loot.
I am so very pleased to have a good, honest mechanic within walking distance from my home as although I do a lot of the maintenance on my cars myself (I know them inside and out), I don't have the equipment or the time to perform the BIG jobs. So having Lowrey's garage so very close makes my life a LOT easier. I have a 2011 VW Jetta TDi too, aka, "LorJetta", that my wife drives and I have no doubt John and Lowrey's garage will be getting to know her ("LorJetta") very well.
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