Mike was excellent at taking my idea and helping me turn it into reality. UGP was fast, responsive to inquiries, and delivered exactly what they said they would deliver, when promised. When the initial artwork came back for final approval, I asked for some tweaks to be made, and these were made quickly and without a hassle, and resulted in shirts that I'm absolutely thrilled with. Our group does an annual event and I will definitely order from UGP again next year.