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| - My second car purchase, first was a new van in 2007 and service and sales for the life of that Kia Sedona was easy, pleasurable and fair for those 10 years. By the way, I bought my first vehicle as a single woman and after dozens of dealers playing games with me, Preston, Kevin and Sales Manager, were able to come to a satisfactory price in a few hours.
When we recently went to look for a new vehicle I returned to Kevin McClure, sales and leasing consultant.(At the same time, I also reached out to a least a dozen dealers with the same info. None of them listened effectively enough to do anything but continue to try and get us on their lot with no proof they had a vehicle that met our needs.)
Kevin is easy going and he took note of our requirements and showed us some vehicles that met our needs.
They had already given us a fair price on our trades.
He continued to be responsive when we indicated what our financial goals were and introduced us to Ed Smith, the Kia sales manager.
Ed generously and effectively searched for weeks to find us a used vehicle in a price range that was a good deal and fit our needs. He stayed in communication! I can't say enough about how much we appreciated this. It saved us time, frustration and conserved my health.
We were disappointed in the time it took to close the purchase and loan. Although, there were some "life matters" that happened which wasn't under anyone's control and I'm not sure that anyone could have gotten things done quicker, considering the situation.
I suggest that you have done some investigation of competing loan rates for the vehicle you're considering. With this information, we were able to quickly communicate how much we were willing to pay and they found a lender that would beat that.
If you haven't investigated Preston you should. They offer loaners or pick up for service. They are reasonable for oil changes and will keep an eye on your vehicle. I can't say I do everything they advise, but most times when repairs are suggested, it's accurate. Their prices are competitive with bigger shops.
5 Stars? Preston is good but not perfect and I want to leave room for them to tidy up the few small items so that I can revise this score.
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