So I would probably say this is the absolute worst restaurant in Las Vegas. The service is horrible. The food is horrible as well. I will start by saying that all of you should spend the extra 10-15 a plate and go to Texas de Brazil. That place is amazing.
Today we went into pampas simply because we had a 100 dollar voucher towards lunch. We got the voucher at a discount show ticket place on the strip. And now I completely understand why they give vouchers here. Because they suck and they can't get business otherwise.
The meats were cold. And tasted horribly. If you have ever been to a Brazilian steakhouse you'll know how they come around to the tables and ask what you want. Flip the card green to get more. The gauchos here acted like they were miserable. Oh and he asked my boyfriend if he wanted top serloin and literally cut it over me in my face. Refused to walk around to his side of the table. And anytime we would say we wanted more he acted like he was appalled.
They didn't serve you the rolls as appetizers. They put them in one of those metal catering heat warmers and had you get them across the restaurant. all of which were rock hard. The only thing good at the salad bar were the mushrooms.
The meat was so rare it was bleeding or it was super well done. no one ever asked us how we wanted the piece to be cooked (typically one part of what they cut off is less rare and some is more so usually the people who serve ask what you want. Nope. You just got what you got.
The server was only attentive to our drinks. I had to ask her twice to take out plates as we had no room for anything. And to top it off their systems were down so they couldn't get our check right or run credit cards. Took 40 min for them to get it straightened out. And that was after we asked for the check which we had to sit for 15 min before we got her attention. And then they still tried to charge the card the full amount so luckily we scrambled up enough cash and just left that. Not a single offer or apology from management about this. The least they could have done is tried to rectify the situation the best they could. But they didn't.
I will never go back.