I too have purchased a Groupon (twice). The first time I went (in January for my birthday) I was okay with the experience. I loved that she explained everything but my lashes were falling out after just one day. I wasn't that upset because they stayed in for my birthday weekend long enough for me to take pictures and be a fine Diva.
The second time around I will say was great. I believe the girl that did my lashes was name Nicole. Not only was she efficient but she was also very nice and played great music while I got my lashes done. The Groupon the second time around I got the refills with it because I wanted to see if I would continue to like them. I like this place. I would definitely go back.
I will say that NO ONE answers the phone when you call but once I text I get a response.