Wow. Customer service to the max! When your car starts randomly leaking coolant on the freeway it's never a good thing, especially when your engine starts overheating. I was luckily able to park at a safe location and get my car towed to the car shop, but now I was left without a car to drive to work. I had used Enterprise in the past and decided to go with them again while my car was being repaired.
Booking online was easy and I got a confirmation e-mail shortly after I made my reservation. When I got to the Enterprise office I received excellent service from David the branch manager who was very personable and thorough. The car itself had a shiny spotless exterior and was sparkling clean on the inside.
Returning the car was easy as well. There is a Fastgas station in this shopping plaza which makes it easy to replenish the fuel that you've used up while driving. The associate here was extremely courteous and I had no problems with check out.
While I didn't use this service for my latest rental, Enterprise does have offer pick up and drop off to or from any local location (Up to around 2 miles away). I don't have a lot of experience with rental cars so I don't know if this is a typical service but I appreciate that they have it here!
Thanks for an easy and pleasant experience renting a car!