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| - DO NOT LIVE HERE!!! As you can see from the last reviewer, a new management company (Riverstone) took over the complex. Because of this, we were unable to read any accurate reviews when researching prior to move-in and decided to roll the dice. BIG MISTAKE.
First, we were given inaccurate information by Christine when we asked for itemized costs of living here on our tour. She also told us that our unit would be "just like" the tour unit. On the day we went to sign our lease and move in, additional costs were piled on in our lease (almost $50 per month over the numbers she had given us), and the huge storage closet that we had seen on our first-floor unit tour was entirely taken up by a ventilation system on the second floor, so the storage we had counted on was gone! We had out stuff packed up and out of the former apartment and had no choice but to move forward with the move-in.
When it came time to move out, we rented a steamer for the carpets and deep cleaned the whole apartment, to make it move-in ready. We then received a bill stating that they were keeping our security deposit and charging us an extra $150 dollars for "deep cleaning." It seemed that they had taken advantage of the fact that our out-of-state move made it impossible for us to be there for the walk-through. I couldn't even get a call back to discuss the charges! Every other apartment I have lived in expects to pay for normal wear and tear after a tenant moves out, but even though we had patched and repainted all holes and steamed the carpets, they wanted even more money, stating that it "wasn't their responsibility" to make our apartment ready for the next tenant. It was another example of apartments near campus taking advantage of young renters.
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