I went to 3 Palms in Westlake because I love the 3 Palms in Hudson. The service at 3 Palms in Westlake is HORRIBLE. On a Wednesday night they had 1 waitress, 1 hostess and the manager (who served as a bartender) on the floor. Our server was doing the best she could being the only server in the restaurant, but obviously having to handle so many tables she could only check on us every 20 minutes. The hostess was running around taking drink orders and bussing tables so there were customers waiting to be greeted/seated for 10 minutes. The food is good here, but 3 Palms management needs to get it together! It was by far the worst service I've ever experienced at a restaurant.