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  • Do not buy from zgallerie! They are liars and thieves! I purchased a sectional here, custom made. It arrived with the two end chaises on the wrong sides. The person at the store at the time of purchase told me it was a 25% restocking fee if I decided to return it on arrival. On a 4,000$ couch I was willing to take the risk. I was prepared to lose that much if I hated it. I called to return the couch because not only was it wrong but it is uncomfortable, it came with a dent on the side, and there is no locking system between the pieces so that the sofa is constantly breaking apart and sliding everywhere. They told me they wanted a 50% restocking fee. NOWHERE in the store or online or on any paperwork does it ever mention 50%!!! They made up a 50% number, which is unbelievable. They do not disclose 50% anywhere, and they don't deny that when you call and speak to them. So not only do they want the couch back, they want 2,000$!!! They want to steal 2000$ from me. The customer service department is the most awful customer service agency I've ever dealt with. The agent even made a remark suggesting that I am ignorant which is laughable to me as I am much more educated and successful than this customer service phone representative. DO NOT purchase from this company!!!
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