I am a typical guy and from time to time I mess up my beard when I shave. I stopped in to see if they could clean-up my mess and they sure did. Russell exceeded my expectations. He did such an amazing job that I'm thinking about getting my hair cut by him next time. I have been going to the same barber shop for 5 years and the service that I received made me consider stopping in for a haircut. I will update this post when I do.