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  • Normally I would give this a higher rating because I have never experienced a problem here like I did today. The food was fine, but the girl that gives you the food was very rude. I ordered a baked potato and when it came up she gave me one butter and one sour cream. I gave her the sour cream back and said I needed alot of butter. So she hands me one more, I said again, I need alot of butter, so she hands me one more(now I have 3). I looked at her and said how many more can I have? So she hands me two more(5) and smart's off "if you need anymore, I will have to charge you for them". WTH? Really?? It's a small pat container of butter. I have NEVER been charged for them in any of the Showmars restaurants. And usually they give me so many I have to take some back. She acted like I was taking something personally from her. I can understand with the dressings, if you get more than 2 they charge you. But this is butter for crying out loud. That's like charging for ketchup packs. "Some" people just don't need to be out front in a customer service setting. Maybe the back area is more her speed.
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