There are a lot of great things about Menard's. They have a great selection and the best prices of the Big Three home improvement stores in C-U. We also found their employees in the store to be the most knowledgeable and helpful by far. My gripe with them is regarding a special order we made. It took twice as long as they said it would, and when we kept calling about the status, they'd either tell us "maybe tomorrow" or the employee wouldn't call back at all. We'll keep shopping there, but just allow more time for special orders.