The staff here needs a serious lesson in customer service. Their product is nice, so two stars for that. However, we walked in to a completely empty store, two people sat behind the desk didn't say hello, didn't look up, we walked around (nobody offered any assistance), walked out - again without a word from any of their staff. I mentioned to a friend I was going to go to Arizona tile for my Home remodel and she suggested I checked this place out as it was less expensive. Just another example of you get what you pay for.