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| - I hate to rain on everyone's 5-star parade, but this place blows. It came highly recommended, not only from people I work with, but apparently the Vegas majority. And, oh, how very disappointed I was...
Where to begin?! Let's start with the service... I generally believe if you have decent service and a bad meal or bad service but a great meal it can be balanced out to an overall average review. However, when you strike gold and get both terrible service and subpar food--what are you left with? In my case, a review on Yelp.
And now I'm going to be that catty bitch that uses names... Julie, maybe you were having a rough night. Maybe your boyfriend dumped you or your boss made you pull a double. The fact is, I don't give a shit. You were rude, unwelcoming and a TERRIBLE waitress. I ordered a water with lemon to start. A drink menu was no where to be seen so our options were limited--would we like a lemonade? Possibly, but we don't know what you have on your menu because you've already left us to get our waters. Except 10 minutes later we still don't have water. And when we do, there's no lemon in it. A minor detail, I know... and really, I can get over this if you had managed to get anything else right. You put the cherry on the icing when I asked for a lemon and you tell me it's going to be a minute. Ok--because you're growing them out back? Because you have to cut it with the shards of glass you're going to remove from your ass since clearly you have something stuck up there? Whatever, you pissed me off...
To the food... you bring out some biscuits with apple butter. This excites me, except the biscuits were flavorless and there was no amount of butter to help this. I order the soup and sandwich combo with the loaded potato soup and 1/2 a chicken sandwich. The soup was spicy but didn't have a ton of flavor. And loaded? If by loaded you mean basically a white broth with tons of pepper in it, then yes, it was loaded. I'm still waiting for the cheese and bacon to come in somewhere...I order the chicken sandwich plain thinking I'll douse the warm chicken in BBQ sauce and then eat the bread. I tell Julie this, but alas, she doesn't hear me. She hasn't heard a damn thing I've said tonight.... So the sandwich comes and the chicken is cold. On Texas toast. With loads of mayo, tomatoes and lettuce. Um, NO. Every other sandwich on the menu is warm and comes on a bun--WTF? I tell Julie I'm not pleased and she stands there looking at me and then asks if I want something else. I say I'll think about it and she leaves NEVER TO BE SEEN AGAIN! Or until I've picked my way through my sandwich and just want to go home. You come by to remove our plates and ask if we want dessert. I had been contemplating key lime cheesecake because I'm a sucker for all things key lime... but I'm pissy and head to the restroom. While I'm there, husband orders key lime to go and the check. You grab the check with our credit card and run it in record time and tell us to have a good night--except we've yet to receive the key lime pie. No, this feat would take you an additional 10 minutes to get. Because apparently, the only thing you can do in record time is make me want to leave.
Overall, I think this place is highly overrated. If in the mood for BBQ, this will be the last joint I ever recommend or go to. Lucille's--you get ONE star because my husband liked his ham sandwich. I would take this away for the awful service but I'm not that mean....
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