My son was referred to Tottori Allergy & Asthma for a skin test for his allergies. When we arrived to the office, it was packed with patients in the waiting room. I expected the usual long wait for these specialists and the mean staff. But much to my surprise, the office staff functioned very efficiently. We were processed, and put in an exam room within 15 minutes. The physician assistants, Kathrina and Thomas were both very informative, professional and friendly. Dr Tottori came in briefly to introduce himself and pretty much say Hi and left. I didn't even mind that he didn't even examined my son. I felt Kathrina did a great thorough job of it for him. Besides, my son was only there for a skin test. Not a emergency visit. Great efficient office!