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  • I have posted a more extensive review on the Wilde East Towne website so I hope to keep this as brief as possible. I had no intention of buying a car, let alone a brand new one I had done my research though and had visited several dealerships in Madison both on the east and west side of town. I had in the back of my mind that I might want to try out a Honda especially after being a previous two time Nissan Altima owner and trying out several varieties of Hyundais. Here is a breakdown. Let me say i walked out of there that day with a smile on my face and a 2016 Honda Civic. *No pressure, no haggle sales. Shae Stovell was my salesman at the time. He has since moved overseas to be with family but he made me feel so comfortable it put me at ease right away. I was on guard coming into this worried they would pressure me to do something. He spent ALOT of time with me and with different versions of Hondas. He took the time to show me how the features worked, he talked to me like a friend and a real human being. *The facilities are very clean and there is a lot of natural lighting which is always appreciated. I did not once feel like i was in a Greyhound bus station. The people I encountered there were super friendly and helpful. *They gave me an awesome deal on my trade in and the person who is usually the most frightening of all, the one in charge of financing, made everything so relaxed and simple and he explained everything in layman's terms. *I get free car washes for the term of my loan. When i come in for my car washes they are more than happy to answer any other questions I might have and they never seem bothered. *They have a very nice and clean waiting area you can have popcorn, coffee and bottled water. It is very comfortable inside the waiting area. *Finally, even the admin assistants, two college girls working at the customer service desk were top notch and super friendly. There is a service representative named Tony who is incredibly helpful as well as another young woman named Elisia. Both of these people meet the definition of customer car and both are keepers. As I will maintain with my other reviews, until I experience otherwise, I cannot recommend this place enough.
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