I have a place in Grayhawk and I had an issue with the garage door. Essentially, I had one clicker but forgot the code on the pinpad. I called Apex on a Friday and while they offered to come same-day, we arranged for a time that was a little more convenient on the Monday. Pretty simple: charged about $60 to repair the keypad. I envisioned this being more difficult or more expensive, but it was very smooth. Paid with card over the phone.