Want to start by saying I am no professional to this kind of business. But what i can say is I know customer service and have been to many different dispensaries (from denver) and in town and this hands down is ran terribly. It's like the Walmart of medical care. I would really be concerned with this place in a few years everyone in Vegas is just part of the hype and excited to just walk in a place like this but wait tell there is more built cause once I find something closer I will stop coming here. Waiting in a room for 15+ mins is wrong. Especially if your in a wheelchair or crutches which I am not but I was waiting with two guys who were. They make males take off there hat when ever they choose which is wrong. The best way I can explain it it's just like getting to the front of the line at Walmart you can't even complain once you get to the cashier because you're just happy to get the hell out of there! Which is 100% of the time at Walmart & now your local dispensary!