We booked this restaurant with a special request that we are celebrating our anniversary and would like to sit by the arch wall (didn't get it) but that's ok, we were seated on the other wall. The service wasn't that good either, our waiter is impersonable and didn't strike me as someone that genuinely cared for our table. We felt that the tables beside us got better service.
As for the food, the Pasta was just slightly undercooked. For appetizers, we ordered the Cesar salad (slightly burnt) and calamari (Too much batter, Terroni is still the best). We ordered the Tiramisu for dessert and it took awhile to come despite it being pre-made already in the fridge.
The funny thing is, the table beside us was also celebrating their anniversary and the waiter brought out their dessert with sparklers and wished them "happy anniversary". I also stated that we were celebrating our anniversary under the reservation, but they didn't acknowledge it. I've celebrated many special occasions at other restaurants and had a wonderful experience every time. I'm very disappointed after leaving dinner at Piano Piano. The restaurant was not welcoming, the prices were on the higher end. I must say, I had a better dining experience at other Italian restaurants like Terroni & Buca. Would not recommend this place, this place is overhyped!