Everyone was really nice. I have the one girl the benefit of the doubt because she seemed new, or maybe a little slow, but I'm not a harsh yelper, so I didn't really take any stars off for the service. The cool factor made up for any mistakes. But the ribs were dry. I mean dry. Babyback ribs from Costco should fall off the bone. These were dry and tough. The flavor was there, but dude. The pulled pork was good, and I liked the Mac and cheese. But you can't f up ribs at a bbq place and keep my 5 star rating. Sorry.